Privacy Policy
1. Introduction
Levity Breaks (“we”, “our”, “us”) is strongly committed to safeguarding the personal data and privacy rights of our users and visitors. We understand the importance of privacy and are dedicated to ensuring the confidentiality, integrity, and availability of the personal data you entrust to us. This Privacy Policy outlines how we collect, process, store, and protect your information when you use our website at https://levitybreaks.com and related services. Our practices comply with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of the website levitybreaks.com and any associated services offered directly through this domain. For the purposes of data protection law, we are the data controller of your personal data, responsible for determining the means and purpose of processing. By using our website or services, you acknowledge the practices described herein.
3. Categories of Personal Data We Process
We may collect and process the following categories of data:
a) Usage Data: Includes data about how you use our website, such as browser type, language preferences, IP address, device identifiers, pages visited, session duration, referring URLs, and time zone settings.
b) Account Data: Includes information you provide when creating an account or placing an order, such as your name, billing and shipping address, email address, and telephone number.
c) Profile Data: Includes your interactions with our platform, preferences, behavioral data, purchase history, and account settings.
d) Communication Data: Includes messages you send to us directly, including customer service queries, support tickets, and email communications. We also maintain a record of these interactions for accountability and training purposes.
e) Technical Data: Includes data from the device and system you use to access the services, such as operating systems, device type, screen resolution, and browser setup.
f) Transaction Data: Includes payment details (e.g. partial card details, payment method), delivery status, transaction history, and invoice records. Sensitive financial data is processed securely via compliant third-party payment processors.
g) Preference Data: Includes marketing communication preferences, product interests, and consent records relating to cookies or advertising.
4. Legal Bases for Processing
We process your personal data in accordance with lawful bases under the GDPR, including:
– Consent: where you have provided voluntary, informed consent (e.g., when subscribing to our newsletter).
– Contract: where processing is necessary for the performance of a contract with you (e.g., fulfilling an order).
– Legitimate Interests: for purposes such as website security, service improvement, analytics, fraud detection, and communications related to services.
– Legal Obligation: where compliance with a legal or regulatory requirement necessitates the processing.
Under CCPA, we do not sell your personal information. We only use your data in ways outlined in this policy or with your explicit authorization.
5. Your Rights
As a data subject, you have the following rights under applicable laws:
– Access: You may request confirmation as to whether we process your personal data and obtain a copy thereof.
– Rectification: You may request correction of any inaccurate or outdated personal data.
– Erasure (Right to be Forgotten): You may request the deletion of your personal data, subject to legal and contractual restrictions.
– Restriction: You may request to limit the processing of your personal data where you object to processing or contest accuracy.
– Portability: You may request to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please email us at [email protected]. We may require additional information to verify your identity prior to acting on your request.
6. Security Measures
We implement robust technical and organizational measures to ensure the security and confidentiality of personal data we collect and store. These measures include:
– End-to-end encryption of sensitive data during transmission
– Restricted access to systems based on role-specific privileges
– Multi-layered authentication for internal access
– Regular system backups and security audits
– Staff training on data protection protocols and breach response
While we take all appropriate precautions, no transmission over the internet can be guaranteed as 100% secure. We advise users to take personal precautions when using online platforms.
7. International Data Transfers
Your personal data may be transferred to, and processed in, locations outside the European Economic Area (EEA) or California, including by service providers acting on our behalf. Where such transfers occur, we ensure compliance via:
– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions under Article 45 GDPR
– Binding Corporate Rules (where applicable)
By using our services, you acknowledge that such transfers may occur under these safeguards.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. Specific retention periods are as follows:
– Account Data: retained for the duration of your account and up to 6 years thereafter for legal and audit purposes
– Transaction Data: retained for 7 years to comply with tax and financial regulations
– Communication Data: retained for 3 years post interaction
– Usage and Technical Data: retained for 12 months to facilitate analytics, unless otherwise required
– Marketing Preferences: retained until you withdraw your consent or opt out
Once the applicable retention period concludes, we securely delete or anonymize your data.
9. Cookie Policy
Levity Breaks uses cookies and similar technologies to optimize our website experience. Categories include:
– Essential Cookies: Required for site functionality (e.g., shopping cart, login)
– Functional Cookies: Allow preferences such as language or region to be remembered
– Performance Cookies: Collect anonymous usage data for analytics and performance tracking
– Analytical Cookies: Help us understand user behavior and improve usability
We respect Do Not Track signals and honor your preferences as outlined below.
10. Cookie Management and Compliance with GDPR & CCPA
Upon visiting levitybreaks.com, you will be presented with a cookie consent banner enabling you to manage your preferences. You may adjust your cookie settings at any time through your browser or our on-site consent management tool.
Under GDPR, consent is required for non-essential cookies, and under CCPA, you have the right to opt-out of the sale of personal information (which we do not practice). For any preference changes or questions, contact [email protected].
11. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect or solicit data from minors. Should we become aware that we have inadvertently collected personal information from a child, we will promptly delete such data. If you believe that personal data has been provided to us by a child, please notify us at [email protected].
12. Policy Updates & Notification
We reserve the right to amend or update this Privacy Policy from time to time. Changes will be posted on our website, and where appropriate, we will notify users through available contact methods or during their next visit to levitybreaks.com. Continued use of our services will signify consent to the updated terms.
13. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, or how your data is handled, please contact us at:
Email: [email protected]
Website: https://levitybreaks.com
We are committed to resolving any privacy-related complaints or disputes promptly and in compliance with applicable privacy laws.
We value your trust and are fully committed to maintaining your privacy. For any privacy-related inquiries or to exercise your rights, you can reach us directly at [email protected].